Return PolicyIRPens.com accepts return or replacement of all our products within 14 days of the date you receive them. However, IRpens.com only accepts returns on products that are defective as of the time they left manufacturing and assembly. If the product is found to be defective, IRpens.com will replace your unit or refund your money.
There is no guarantee of refund or exchange if the circumstances which lead to the return are suspicious in nature. The return MUST be returned (postmarked) within two weeks of receipt of your order. IRpens.com makes no other warranty, express or implied, regarding your purchase.